Thursday, 4 October 2012

Public Servants

Just so you know, I appreciate Australia's workers, but how are we to develop without constructive criticism. So, yes, I know I will sound like a complete asshole complaining 24/7. But I'm just trying to help our country grow.

Now it's assumed that at some point in every one's lives, you begin to hate your job. Maybe it hasn't happened to you yet, maybe it never will. Well I wouldn't know. I'm a student. Either way, here's my rant.

I don't understand why people are so unfriendly when it comes to customer service. Your job is to work for me when I pay you. Yes, that sounds snobby, but that's the truth. When i hand you my cash, your services are temporarily mine. And i don't understand why you'd be upset by that. Lady, Sir, your job exists because people like me hand over our money. The least you could do is smile. If not that, at least show less attitude.

Today, my bus driver tore up my ticket and threw it at his windscreen. Unnecessary much? Only after his aggressive act did he proceed to explain that i had used up my travel ten. To be honest, i'm not sure that i did, but i guess we'll never know now. But let's say i was wrong. I'm only a tiny bit sorry since it was an accident, but this doesn't mean it's okay to treat me with attitude from then on. Death glares, i can handle, annoyed tone of voice, fine, but making me pay the incorrect fare and then driving off before i can even comment. No way jose!

I'm not cheap. I'm just poor.

But of course, not all bus drivers are like this. To end on a lighter note, i once had an amazing train guard who treated the train like a roller coaster and spoke with an eccentric voice. "Ladies and gentlemen, please keep your hands and feet inside the vehicles at all times. Next stop..."

Simple things, they can make or break your day. 

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